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Summary: Highlighting the idea that a major part of good communication is good listening, this program enables students to improve their listening skills and absorb valuable information. The video identifies the best methods for giving coworkers the attention they deserve and provides eight simple tips that viewers can use to sharpen concentration. These include learning to focus, taking proper notes,...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: In this program, Dr. Tina Dupree, president of the Motivational Training Center and founder of the Professional Speakers Network, shares her proven techniques for building confidence as a public speaker. How to turn fear into an asset, master the art of small talk, create a "30-second commercial," assess an audience, choose the right words, organize a speech, improve delivery, and other topics...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: A torrent of e-mails, faxes, memos, reports, contracts, and newsletters threatens to drown the typical new hire in a sea of paper and text. With simple methods for tackling an immense volume of content, this program helps students manage workplace reading tasks quickly and efficiently without overlooking important information. Featured tips show viewers how to stay focused, prioritize reading...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: Does giving a typical business presentation put a person in mortal danger? Of course not, but statistics suggest that many people dread public speaking more than they fear death. This program shows students ways to overcome that kind of paralysis and transform it into positive energy. These include thorough preparation (from learning the wants and needs of the audience to scoping out the...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: What if I'm fired unfairly? "If I get hurt at work, will I still have a job when I recover?" "Is it legal to dismiss someone for repeatedly being late?" "I was passed over for a promotion, and I think it's because of my ethnic background. Can I take legal action?" Geared toward students entering the workforce, this timeless program answers these and other important questions as it explains...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Summary: Discusses the serious issues of professional etiquette in a comical fashion that will both entertain and instruct students and employees in the vital areas of etiquette and protocol. Prepares students for many different situations where a knowledge of professional etiquette will be essential. Includes inter-office etiquette, meeting protocol, introductions, dining etiquette, travel, and...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: Video version. Viewers meet two young managers who help workers with appropriate responses to feedback in different work situations. Whether feedback is true, unclear, or downright false, we discover how to respond in a way that enables us to develop confidence, separate our reactions from our feelings, and learn from the situation. Using live-action video, the CD-ROM program guides the user...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Summary: This program stresses that good writing skills are critical to job success and that employers seek job applicants who have these skills. Learn how to produce a winning written report by analyzing the reader; determining the purpose; selecting and narrowing topics; gathering, recording, and filing information; and organizing the paper. Learn the benefits of concrete and specific supporting...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: This program guides viewers through an E.A.S.Y. communication process. Students learn constructive communications by identifying the Effect they hope to achieve; understanding the knowledge and attitude of their Audience; explaining the Subject with specific and organized information; and seeing the positive effects of knowing and understanding Yourself.

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2008

View online at AVOD

Summary: Set in an ironically dysfunctional office environment, this dramatization introduces viewers to the strengths and limitations of spoken, written, and visual forms of communication; common barriers to good communication; and ways to overcome those barriers. Examples of communication disconnects are combined with tips on phone etiquette, speaking in meetings and one-on-one, writing e-mails and...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: When a person has to rush to work in his pajamas because he's overslept (and, incidentally, his house has been demolished by accident while he was asleep in it), it's the start of what can only be a very bad day. This humorously surreal dramatization tracks "pajama man" around the office to make serious points about verbal vs. nonverbal and formal vs. informal communication; how communication...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: The relationship between supervisors and support staff members can often run off the smooth road of productivity. The major reason for problems between supervisors and staff is a lack of effective, open communication. This program is a dramatization of one employee's problems with his supervisor. The information he receives from the company's personnel manager gets him on track with how to cope...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2006

View online at AVOD

Summary: Although today’s voters are more media-savvy than ever, televised debates continue to have a tremendous political impact. In this sequel to public television’s Debating Our Destiny: 40 Years of Presidential Debates, NewsHour host Jim Lehrer turns his attention to the debates that ushered America into the 21st century. The program examines the Bush vs. Gore and Cheney vs. Lieberman broadcasts in...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: This classic NBC News program anchored by Chet Huntley and David Brinkley will take viewers back to the inauguration of John F. Kennedy to witness the birth of Camelot and the New Frontier-and to hear one of the most stirring inaugural speeches in U.S. history, as JFK challenges Americans to "ask not what your country can do for you; ask what you can do for your country.

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2008

View online at AVOD

Summary: Managing conflict effectively is essential to a productive work environment. This program plays out some of the potential conflicts that can occur in an aged care facility, shows the negative responses to disagreements, and then offers practical techniques to better deal with disagreements in a health care setting. Actors demonstrate how conflicts between staff and relatives can often be...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: Analyzing pivotal moments from four decades of televised sparring and showmanship, this public broadcasting program explores the presidential debate process through the eyes of those who know it best: the candidates themselves. The NewsHour's Jim Lehrer presents interviews with contenders in every debate from 1976 to 1996 and sheds light on the prototype of all presidential debates, Nixon vs....

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: This program examines types of conflict that can occur at the local level, whether that locality is a single town, a region, or an entire country. After generally addressing armed conflict-different types of war, where they tend to proliferate, and kinds of weaponry used-Conflict on a Local Scale illustrates unarmed conflict through five examples. They include a clash of recreational interests...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: What specific skills enabled a young state senator to become, in the space of four years, President of the United States? This program reveals a set of methods and attitudes at the core of successful communication. Presented by renowned public speaking coach Richard Greene, the video incorporates passages from many of President Obama's finest speeches-and uses these examples to explore tone of...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2009

View online at AVOD

Summary: Facing the near certainty of impeachment by the House of Representatives and probable conviction by the Senate for his role in the Watergate scandal, Richard Nixon resigned the presidency in disgrace on August 9, 1974. This NBC News program tracks the unfolding events throughout that difficult day, including Nixon's emotional farewell speech to his staff, shown in its entirety. Hosted by Jane...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2008

View online at AVOD

Summary: Students who've had a hard time with term papers and essay questions may be shocked to learn how much their postgraduation world revolves around writing. This program shows how effective written communication is possible for anyone, even those who struggle to complete a simple fax or e-mail. Methods for improvement include gauging the needs of the reader, keeping prose short and simple,...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: This program-a valuable tool for introducing the concepts of energy security, antiterrorism, and managing change at the global level-identifies the roots of violent conflict by way of specific examples. Through discussion of territorial conflicts (India/Pakistan, Israel/PLO), genocides (Rwanda, Srebrenica), terrorism (al Qaeda, IRA, ETA), and hybridized violence such as that found in Sudan,...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2010

View online at AVOD

Summary: Mark is exasperated-he has to redo a sales report because a coworker did not hear the directions-and a customer is furious because someone did not listen to his special shipping instructions. In this dramatization, Mark and his colleagues attend a seminar on listening skills and learn about the steps to good listening, emotional filters and hot buttons, and active/passive and reflective listening.

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: When it comes to public speaking, preparation is the key to success. Using a step-by-step approach, this program thoroughly addresses each part of the presentation process. The topics of smoking and alcohol act as platforms for building two separate informational presentations, both of which demonstrate planning and research; preparation of content, visuals, and handouts; rehearsal; and...

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

Summary: Mark's public speaking nightmare has materialized into reality: he must present his department's new marketing plan to the board of directors. This dramatization tracks Mark's preparations, during which he learns good speaking techniques, effective methods for organizing a speech, tips for minimizing stage fright, and the importance of nonverbal communication.

Format: software, multimedia

Publisher / Publication Date: Films Media Group 2005

View online at AVOD

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